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IPIC 2017 Keynote Speaker: Tom Connellan

Posted By Laura Coleman, Thursday, May 4, 2017

Creating Exceptional Customer Experiences

Have you noticed that customers are tougher today? New York Times Bestselling Author, Tom Connellan explains why and what you need to do about it right away.
Tom gives you a behind the scenes look into how Disney creates exceptional customer experiences and how you can do the same. His basic premise about brands and customers is that "a brand does not and cannot exist separately from your customer's experience."
To see how creating an exceptional customer experience builds both a winning brand and a winning bottom line, join us at IPIC 2017 Momentum!

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